Privacy Policy

What Information do we collect?
Information that you give us including, from time to time, name, email address, billing information, delivery address and telephone number.
Information that is automatically collected through the use of cookies. A cookie is a text-only string of information that a website transfers to the cookie file in your browser software. The cookie does not contain any personal information about you, nor is it linked to any personal information. It enables other software to track the movement of the browser through the site. Some cookies last only for the duration of a single visit. Other cookies can persist for longer enabling the website to recognise that browser on a return visit and so tailor the content presented to the interests previously displayed through that browser.
What is the information used for?
Personal information is used to enable us to provide services to you such as taking and delivering orders.
Cookie data is used in the aggregate so that we can analyse the interests and behaviour of our users and improve the service we provide.
Is the information ever shared with third parties?
Information associated with orders is passed to our agents solely for the purposes of fulfilling your order.
Cookie information is passed in aggregate to the servers appointed by Google Inc solely in order that we can use Google Analytics software to analyse user numbers and patterns. No personal information is associated with the cookie information.
No other information is shared with any third party.
Can I prevent any information being collected about me?
Yes. You do not need to give us any personal information to use the Site. We only require personal information when you make a purchase.
You can disable the cookies in your browser and this will prevent the site from using the data string. Consult the Help file in your browser software for details.
Can I find out what information you have collected about me?
You can go to your Profile to information we are holding about you. Additionally you can request a copy of the personal data we hold by emailing Please note, we will not send financial information by email.
Can I delete the information you have collected about me?
Yes. You can email and request that we delete all the personal information that we hold. We will comply with your request within 5 working days and will confirm by email when the deletion has taken place.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.